How FAYUEN Authenticates
To ensure that all users are able to buy and sell with confidence, FAYUEN will ship the item to the authentication base and have it authenticated by our team of experienced authenticators. When the product meets our strict verification criteria,We will arrange shipment for you immediately.
*An example of FAYUEN’s authentication process is shown below: steps listed below.
1.Box & label authentication
Firstly, our authenticators will check the condition and size of the box, along with the contents and the font of the label.
We check for any major damage, stains, prints or materials that are different from the original.
In addition to the authenticator, our designer with precise knowledge of variety of fonts also checks the font of the label in detail.
2.Wrapping paper and accessories
Check the material and print of the wrapping paper, as well as the laces and other accessories.
Since special wrapping paper is often decorated with unique prints, the wrapping paper is carefully stretched out and checked with a magnifying glass to make sure that there are no differences from the genuine product.
We also check the laces and tags to make sure that they are the same as the original ones.
3.Confirm that the product is new
Our authenticators check for any signs of wear, with a focus on scuffs, wrinkles, and stains on the outsole.
If there is dust or other debris found on the shoes, which may have been caused by trying them on in store, we carefully wipe them off.
We also check the insoles, uppers, and laces for any damage or stains.
4.Check if the product is genuine
- Embroidery on the soles of the shoes
Crimped and sewn inner tags on the soles and liners - Material and color of the upper
- The position and precision of the stitching
- Height of the sole
- Accuracy and position of printing and embroidery, and blotting
- Smell of the inner liner
- Print and tag on the box
5.Inspection with black light
A black-light, which is also used in mineralogy and art appraisal, is used to check the points of luminescence by exposing the sneaker to ultraviolet light.
By using a black light, we can dramatically improve the accuracy of the authentication of details that are difficult to check with the naked eye.
6.Minimize Human Error
To minimize the possibility of oversight, another authenticator will perform the same authentication process again.
Human error is prevented by having two or more authenticators perform stringent authentication checks.
7.Pack in cardboard with novelties
The products are carefully packed in a FAYUEN cardboard designed to fit sneaker boxes to ensure minimal movement during transport.
Stickers and other novelties are also placed within, and products are promptly shipped to the buyer.
100% Authentic
At FAYUEN, We are committed to ensuring authenticity and product quality through careful and meticulous verification.
However, if you have any problems with the product you received, please contact our online customer service in time, FAYUEN and the third-party certification agency will investigate again and provide you with service.